petsmart

Why I quit PetSmart And decided to start my own company?

Many dog owners go to PetSmart for the money deal. They have 6 week classes for $129. That sounds like a bargain right? Not really because its a lot of filler and making sure the classes are stretched out. I'm not saying that the training is all bad, it;s just low grade compared to what you could be getting from an actual trainer.

Since they are a corporation they are about money. I'm not complaining about that. They promise that clients get a money back guarenteed if they are not satisfied with the class. What I am complaining about is that that money comes out of my paycheck if a client does want a refund. Its not my fault a client wants a refund. They taught me the methods to use and I had to use their methods.

It was bad enough that they weren't paying enough, but this was over the top. Now business is business. I'm sure they were not in the business to lose money. Therefore I agree with those methods to market, but as an employee who loves dog training all around I was upset by the limiting tools and methods I could use.

I remember I had to train a boxer who wasn't aggressive, but he was hyper. The owner had an issue with the dog jumping up on people. I did the petsmart  way but the owner was very impatient. I let him know that it does take patience and consistency. Unfortunately, as a petsmart employee I was not allowed to go to a client's home to offer training. So I couldn't be certain what they were doing at home.

When a dog has behavior issues most of the time it has to do with how you live with your dog. Your dog can know all the obedience commands in the world, but not perform it if you live poorly with your dog.

What I mean by living poorly in simple terms is your dog not respecting what you say because your dog doesn't understand and you haven't explained the rules  the best you can or because you lack consistency.

The dog spent most of their time home and around the neighborhood so that's where I wanted to do my work. Another reason I quit and went rogue was because I hate working in retail. I don't know about how you feel, but to me it sucks. The hours cutting, the short lunch break, the constant standing on your feet looking aimlessly for something to do, the constant need to be pleasant to people who are beyond rude and look down on you. I think I'll pass.

I feel much happier now that I have the freedom to help my clients connect more with their dog in a deeper way. I don't have to smile at every person that walks by like a crazy clown. I can be truthful, authentic, and creative. I love it and my clients love it and do great also. I can't wait to see what the future holds. Some big plans coming soon.